Senior Technical Analyst
| Job title: | Senior Technical Analyst |
|---|---|
| Job type: | Permanent |
| Emp type: | Full-time |
| Salary type: | Annual |
| Salary: | GBP £0.00 |
| Location: | NEWPORT |
| Job published: | 05/09/2024 |
| Job ID: | 82053 |
Job Description
Senior Technical Analyst
Permanent role
Salary: £49,235 - £57,852 per annum + excellent benefits
Location: Cardiff & remote (remote working with two days per month required at the Client's Cardiff office)
Start: ASAP
Role Overview:
We require a Technical Analyst to be responsible for implementing, configuring, governing and evolving the technology portfolio. This is a proactive technical role and the successful candidate will have strong analytical and troubleshooting skills and a desire to learn new technologies. The role includes several BAU tasks in supporting multiple areas of the business.
Some of the duties will include:
• To be responsible for the underlying technologies in use to deliver desktop services and the inherent supporting toolsets
• Provide high level technical expertise and specialist knowledge for all related desktop infrastructure, specialising in at least one of the identified areas of responsibility.
• In collaboration with a Technical Architect and other Senior Technical Analysts; to be responsible for ensuring that the implementation of all new and existing technologies meets the design requirements.
• Ensure security updates and system patches are maintained for all underlying desktop service systems under your responsibility.
• To work closely with vendors to determine and produce a technical roadmap and support lifecycle for all desktop systems within our environment highlighting risks
• To assist with the training of technical analysts in the desktop infrastructure team to deliver a high standard of knowledge and customer service
Essential Skills & Experience required:
As the Technical Analyst you will possess the following:
A strong technical background with good knowledge and skills in terms of supporting one or more of the following technologies:
Active Directory / PKI and Cert management / Endpoint Detection and Response / Azure Security products / PowerShell scripting/ Azure Active Directory
You will possess good identity skills in the following technologies: Active Directory, Microsoft Entra ID, Conditional Access
Azure certifications (SC300, AZ104) is desirable or 5 years + Azure experience
Proven experience of actively supporting IT systems
Proven experience of actively supporting Active Directory/AAD
Strong stakeholder management and communication skills and a proven track record of working with businesses
Windows server administration
Excellent attention to detail and analytical skills
Sound grasp of network fundamentals encompassing DNS, DHCP, TCP/IP, routing, switching and HTTP
Manage and troubleshoot Microsoft Azure Cloud services
A strong technical background is required with good knowledge and skills in terms of supporting one or more of the following technologies:
Active Directory / PKI and Cert management / Endpoint Detection and Response / Azure Security products / PowerShell scripting/ Azure Active Directory
To apply for this role please call Joanne Stanley - Tel: 01675 468926 or email: joanne.stanley@certes.co.uk
Certes IT Service Solutions welcome applications from all sections of the community and from people with diverse experience and backgrounds
