A defence government ministerial department’s decision-making was hindered by the lack of an automated system for classifying and managing unstructured data. Sensitive information was dispersed across systems without metadata or security markings, raising compliance and security risks. 

Manual processes were slow, inconsistent, and resource-heavy, delaying responses to FOI requests, Parliamentary Questions, and legal proceedings. Our client needed an AI-powered, in-place classification solution that worked within strict Defence security requirements and existing governance frameworks, without requiring data migration or intrusive agents.