Last Updated: 30^th July 2026

1. Introduction

This Cookies Policy explains how Certes IT Service Solutions Ltd (“Certes”, “we”, “us” or “our”) uses cookies and similar technologies on our website:

https://www.certes.co.uk

This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect personal data.

2. About Us

Certes IT Service Solutions Ltd is registered in England and Wales under company number 01697294.

Registered Office:

2010 The Crescent
Birmingham Business Park
Birmingham
B37 7YS

Email: enquiries@certes.co.uk
Telephone: 01675 468968

3. What Are Cookies?

Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website.

Cookies help websites:

• Function correctly;
• Remember user preferences;
• Improve website performance;
• Analyse visitor behaviour;
• Deliver relevant content and advertising.

Cookies may be:

• First-party cookies, set by Certes; or
• Third-party cookies, set by external providers whose services are used on our website.

4. Legal Basis for Using Cookies

Under the Privacy and Electronic Communications Regulations (PECR), we may place:

Strictly Necessary Cookies

Without consent where they are required for the operation and security of the website.

All Other Cookies

Functional, Analytics, Performance and Advertising cookies will only be placed where you have provided your consent through our cookie preference centre.

You may withdraw or amend your consent at any time.

5. Cookie Categories Used on Our Website

Necessary Cookies

These cookies are essential for the website to function and cannot be switched off.

They may be used to:

• Remember cookie consent preferences;
• Maintain website security;
• Enable form submissions;
• Manage server sessions;
• Prevent fraudulent activity.

Examples may include:

Cookie	Provider	Purpose
Cookie consent cookies	Certes	Stores user consent choices
Session cookies	Certes	Maintains website functionality
Security cookies	Certes / hosting provider	Protects against malicious activity

Functional Cookies

These cookies enable enhanced functionality and personalisation.

Examples may include:

• Remembering user preferences;
• Video and content integrations;
• Social media sharing functions;
• Accessibility preferences.

If disabled, some enhanced features may not operate as expected.

Analytics Cookies

These cookies help us understand how visitors interact with the website.

Information collected may include:

• Number of visitors;
• Pages viewed;
• Time spent on pages;
• Referring websites;
• User journeys through the site.
• IP Address

This information is aggregated and does not directly identify individual visitors, in line with GDPR regulations.

The historic Certes cookie information and current website functionality indicate the use of analytics services such as Google Analytics or equivalent visitor monitoring tools. [careers.certes.co.uk], [certes.co.uk]

Examples may include:

Cookie	Provider	Purpose
_ga	Google Analytics	Distinguishes visitors
_gid	Google Analytics	Stores visitor behaviour data
_gat	Google Analytics	Controls request rate

Performance Cookies

Performance cookies help us monitor website performance and improve user experience.

They may measure:

• Page load speed;
• Error reporting;
• Website responsiveness;
• Technical performance metrics.

Advertising and Targeting Cookies

These cookies may be used to:

• Deliver relevant advertisements;
• Measure marketing effectiveness;
• Track interactions with advertising campaigns;
• Build visitor profiles based on browsing activity.

Such cookies are only activated when consent is provided.

Third-party advertising providers may set these cookies.

6. Third-Party Cookies

We may use third-party services which place cookies on your device.

These providers may include:

• Google Analytics;
• Google Tag Manager;
• LinkedIn;
• ZoomInfo
• Microsoft Advertising;
• Other website performance and marketing partners.

Third-party providers maintain their own privacy and cookie policies and are responsible for their own processing activities.

We recommend reviewing the privacy policies of those providers directly.

7. How Long Cookies Remain on Your Device

Cookies may be:

Session Cookies

Deleted automatically when you close your browser.

Persistent Cookies

Remain on your device until they expire or are manually deleted.

The retention period varies according to the individual cookie and provider.

8. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner allowing you to:

• Accept all cookies;
• Reject non-essential cookies;
• Customise your preferences by category.

You can change your preferences at any time by selecting the Cookie Settings option available on our website.

9. Browser Controls

Most browsers also allow you to manage cookies through browser settings.

Useful guidance is available from:

• Microsoft Edge
• Google Chrome
• Mozilla Firefox
• Safari
• Opera

Blocking all cookies may affect website functionality.

10. Changes to This Policy

We may update this Cookies Policy periodically to reflect:

• Changes in legislation;
• Changes to website functionality;
• New technologies or third-party services.

The latest version will always be available on our website.

11. Contact Us

If you have any questions regarding this Cookies Policy, please contact:

Email: enquiries@certes.co.uk
Telephone: 01675 468968

Postal Address:
Certes IT Service Solutions Ltd
2010 The Crescent
Birmingham Business Park
Birmingham
B37 7YS