Working in Partnership with Organisations and IT Professionals to Help You Deliver Your Goals
As an organisation the Driver and Vehicle Standards Agency (DVSA) carry out driving tests, approve people to be driving instructors and MOT testers, carry out tests to make sure lorries and buses are safe to drive, carry out roadside checks on drivers and vehicles, and monitor vehicle recalls.
When the Driver and Vehicle Standards Agency(DVSA) embarked on one of its largest-ever transformation programmes, designed to deliver modernisation in every aspect of the way it works, having the right capability to support the transformation was critical.
Using tight-knit multidisciplinary teams to deliver programmes and projects across a broad-ranging portfolio, DVSA realised it needed to introduce additional resources to ensure greater cost management and improve technical delivery. Looking for highly-skilled resources, DVSAengaged with Certes to access capability-based service solutions that were flexible, scalable and cost effective and specialist technical teams that could be mobilised swiftly.
Some of the main programmes included:
• To have on-demand architecture and project capability for the current and upcoming projects • Gain flexible resources which were able to drive the discovery stages of a project, or drop in to in-flight projects which had lost momentum • Reduce on-boarding time from 3 months to 10 days, reducing cost for IT expertise by eliminating an arduous recruitment process • Provide Agile programme and project management support to a number of existing in-flight projects • Monitor project progression and spend whilst retaining key resources and information
Having traditionally used contingent labour to resource projects, Certes was appointed at a time when a number of programmes were initiated without warning and the DVSAhad struggled to identify and mobilise the calibre of resource it needed to deliver these.
Certes Capability as a Service (PMaaS and ARaaS) offered an attractive solution to DVSA, combining a flexible approach to Architecture and Project Management with enhanced cost control and minimal people management responsibilities.
DVSA was able to access Agile programme and project management services at a range of capability levels to support their in-flight projects, through ready-to-deploy resources. Using this flexible service, DVSA had a simple, efficient and effective route to market that had significantly reduced their onboarding time and cost whilst allowing them to benefit from a superior service. To strength their technical capability, they also utilised Architecture as a Service where by they were able to utilise a range of architecture specialisms on demand. They took advantage of the rapid mobilisation and off-boarding the service offered, with a 10 day on-boarding process and 5 day standdown including knowledge transfer.
A dedicated Service Delivery Manager (SDM) was appointed to oversee the delivery of the project resource. For DVSA, the SDM allowed them to have a single point of contact at every stage of the project as well as support to manage project progression and spend, whilst still retaining key resources and information.
Utilising this service has allowed DVSA to engage scalable, expert, capability-based services to supplement and enhance their existing in-house teams, introducing expert talent into their programme and project teams to enhance the delivery of its transformation agenda.
Seeing the value in the capability-focused and flexible approach of the PMaaS service,DVSA awarded Certes a 3-year contract under its Capability as a Service offering.
• Access to both Project and Architecture specialists • Fast and efficient deployment – on average just 2 days from an agreed brief • 5 major projects delivered on time involving Certes resource • Project and performance metrics available in real time and on demand • Overall cost control • Key resources and information retained in-house
At Certes, we can support you wherever you are in your transformation journey. Through IT Agility Ability™ you can access a hybrid, agile blend of technical skills, expertise and resources to help you deliver the outcomes you need.
IT Agility Ability™ is the future of deploying resources to fulfil your IT projects. It is a service designed by Certes to offer a flexible service for IT project delivery that assigns, controls and manages your project resources (time, money, and people).
Click here to learn more about Agility Ability™