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Digital Transformation Through Agile Delivery
IT Agility AbilityTM
Digital Transformation Through Agile Delivery
IT Agility AbilityTM
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Creating a New IT Operations Centre for a University

By . February 4, 2026
Situation/Requirements:​ The University of Manchester embarked on a major transformation programme to strengthen the resilience, availability, and operational maturity of its IT services. As part of the Evolve – Infrastructure programme, ... Read More

How AI-Powered Data Classification changed everything

By . January 20, 2026
A central government ministerial department's decision-making was hindered by the absence of a reliable, automated way to classify and manage unstructured data. Sensitive information was dispersed across systems without metadata ... Read More

Development and Implementation of Digital Sensitivity Review

By . January 7, 2026
For decades, our central government client managed sensitivity reviews through a manual, paper-based process. Physical files were reviewed and redacted before being transferred to The National Archives (TNA), resulting in ... Read More

IT Service Transformation at LRG

By . October 9, 2025
Background  LRG is one of the UK’s largest and fastest-growing property services organisations, with a wide network of estate and letting agencies. As the business continued to scale, LRG recognised the ... Read More

Embedding ‘Secure by Design’ within a Trading Fund Government Department

By . July 7, 2025
Background  In support of the UK government’s evolving cybersecurity strategy, the Trading Fund Government Department has initiated the implementation of a critical cultural and operational shift: the adoption of the Secure ... Read More

London Borough of Camden Case Studies

By . March 11, 2024
Transforming Master Data Management at London Borough of Camden Master Data Management plays a vital role in centralising and managing an organisation’s critical data assets. This case study focuses on how ... Read More

MHRA Case Studies

By . February 29, 2024
Delivering Architecture-as-a-Service and Information Security Services for MHRA Introduction The MHRA’s Strategy & Architecture team within the Technology, Digital, Data & Delivery division sought Architecture-as-a-Service and Information Security services to support their ... Read More

GDS Case Studies

By . February 29, 2024
Government Digital Service turns to Certes for specialist contractor support Government Digital Services required a specialist Learning Designer Facilitator to help address the professional development and career progression of civil servants ... Read More

DVSA Case Studies

By . October 27, 2021
As an organisation the Driver and Vehicle Standards Agency (DVSA) carry out driving tests, approve people to be driving instructors and MOT testers, carry out tests to make sure lorries ... Read More