T: +44 (0) 1675 468968 E: enquiries@certes.co.uk
Digital Transformation Through Agile Delivery
IT Agility AbilityTM
Digital Transformation Through Agile Delivery
IT Agility AbilityTM
SearchOpportunities Here
Search IT Jobs Join Certes Pro Become a Partner
Project Delivery
Governance
Methodologies
IT AGILITY ABILITYTM
IT CONTRACT
IT TALENT

How IT and Telecoms Change in The Coming Years

There has been a step change in the way we use IT and telecoms both professionally and personally.  There is more remote working than ever before, a much greater reliance on connected devices and an increased level of technology welcomed into daily routines like never before.

5G is likely to take a predominant role in the telecoms space.  So many people now work remotely, using video calls and collaboration tools to communicate; a solution like 5G offers the kind of speeds that used to be the selling point of a physical connection.  It will also be cheaper to implement, with just a sim card and 5G router as fixed wireless access to a mobile phone tower.  5G infrastructure will give more workers in the UK access to high quality, superfast connectivity, improving overall productivity.

 

Virtual Service

As automation takes hold, the use of AI will continue to grow with a particular focus on predictive maintenance and network optimisation.  There is also a growing trend towards customer self-service; where customer interaction is needed this is driven through AI-powered tools like chatbots, virtual assistants and sophisticated IVRs.  There’s a delicate balance between the ease and efficiency of automated services and the emotional connection of human interaction.


Combined with the Internet of Things, industries are being transformed by the innovation in telecoms and IT.  From healthcare to warehousing, automotive to retail industries, there are few sectors that won’t benefit from the advances in the sector.


Testimonials

"Without Certes, DVSA would not be where we are today in the Architecture space and I have enjoyed working with them."

Head of Portfolio Engagement & Planning

Driver & Vehicle Standards Agency (DVSA)
See More

Testimonials

"Georgie has been a great help, not only through the recruiting phase, but also her continued support during the contract. I would recommend her for her professionalism, knowledge and commitment to her clients to get the job done and endeavouring to resolve any issues that may arise. Georgie's cheerful personality is always welcomed."
David Edwards

Principal Consultant and Owner at E2 Systems Limited

See More

Testimonials

"The procedures in Central Government take time and to find good people to support specialist short term roles is not easy. Michelle and Matt were patient through my due diligence and moved at pace once the blocks had been removed. Certes and the NCS framework has worked very well and is by far the best tool we have for specialist short-term roles!"
Colin Masterman

SC Cleared Digital Program Manager

See More

Testimonials

"Jade was recommended to me by a colleague, I can see why! She is friendly, professional and made sure each process in my recruitment was fully explained and completed on time. I have no hesitation in recommending her."
Simon Diaz

Technical Lead

See More

Testimonials

"I have found Jade very professional and timely with my dealings with her. She has demonstrated a knack to deliver and has engaged with me positively throughout the project life cycle. I was fortunate to be involved with successfully delivering the Census 2021 and many thanks to Jade for placing me in that role. I would strongly recommend her."
Anthony Hanatiffe

Test Lead Census Field People Service at ONS

See More

Testimonials

"Scott proactively seeks out excellent candidates from his network and beyond and works with absolute integrity to ensure the right outcome for all parties. Scott's key strengths are strong, clear communication keeping everyone updated along with integrity and excellent networking skills."
André Simm

Chief Information Officer (CIO) at Voyage Care

See More

Testimonials

"Georgie is an absolute delight to work with. Friendly, helpful and caring as well as being extremely professional. She found the perfect job for me and has maintained regular contact throughout my contract. I am more than happy to recommend Georgie."
Alison Parker

SC Security Cleared PMO Specialist

See More

Testimonials

"Scott performs well on your behalf and exerts energy into everything he does. Communications are strong and regular with emphasis on important details, leaving you completely aware of the status of any situation. I would recommend Scott any time for taking care of all recruiting needs and delivering on his promises."
David Golding

Client Technical Delivery Manager at Travis Perkins

See More

Testimonials

"Holly connects on a personal level and treats you with respect keeping you informed at all times, which is rare these days in recruitment. It takes a lot of time and effort to connect with clients, but this never came across and Holly makes you feel important to her. Holly is helpful and communication is excellent. "
Gary Moor

Head of IT Program Delivery - Agile

See More

Testimonials

"Vanessa is someone I would highly recommend because she has a highly-professional manner, doesn't waste her time or yours in getting options to you, offers quality individuals that you can consider but crucially takes the time to LISTEN to what you are looking for. I have enjoyed working with Vanessa in the past and look forward to her help again in the near"
Gareth Pearce

Head of Solutions at Konica Minolta Business Solutions UK Ltd

See More

Testimonials

"Vanessa brings a true subject matter expertise, to all her client engagements, combined with a vast network of personal contacts, and deep understanding of her given industry sector. She always delivers on her promises and offers pragmatic reliable advice."
Jonathan Millbank

Marketing Leader & NED, Pharma, Healthcare, Private Equity

See More

Testimonials

"Of all of our suppliers, David was by far the most attentive and therefore successful. Every candidate he sent over was a good match and when interviewed they were all well prepared."
Dawn O’Hanlon

PMR Framework Manager at Jacobs

See More

Big Data Brings Challenges and Benefits to Network Providers

Organisations are collecting and generating volumes of data from mobile devices and apps, wearables and more, in ever-increasing quantities.  This big data means that network providers need to make sure they can move huge amounts of data through networks efficiently and continue to support new technologies, such as 5G.  Data can also be analysed and used by network providers to enhance customer service, create and appraise new products, as well as monitor and improve the network.


Using Intelligent Automation to Simplify Operational Tasks

Increased competition and more demand for seamless connectivity are significant challenges for organisations.  However, they can streamline the management of operational tasks with intelligent automation.  This technology combines Robotic Process Automation (RPA) and Artificial Intelligence (AI) technologies to create end-to-end business process automation and speed-up digital transformation.


Leveraging Our Expertise in the IT and Telecoms Sector

At Certes, we have a deep and rich understanding of the challenges faced within the IT and Telecoms sector.  Our teams of talented individuals are experts in their vertical markets, ensuring they stay up-to-date with the very latest developments, trends and news across the entirety of the sector.  We are dedicated to enabling change and our solutions are designed to offer flexible, agile services to the industry to ensure that the right resources and capability are in place to support sector-wide transformation.


Talk to us today about how we can support your IT and digital transformation journey.  Click here to find out what we offer and how we can help.


Delivering IT Expertise
for Digital Transformation

Certes has been established for nearly
40 years and helps organisations access the best IT talent for their everchanging
needs.

A choice of resource solutions
that best serve your organisational
needs that are continually evolving
as digital transformation projects
gather momentum.


Scalable non-headcount
solutions which focus on
project delivery and are
IR35 compliant.

Talent is very hard to find and
develop. Having the right people
in your organisation is essential
to any successful business.

Having the right people for your
organisation or a specific project
is essential to success. 40 years
of experience has taken us to
sourcing and placing talented IT
professionals with a multitude of
disciplines across various sectors.

HELPING YOU WITH
IT PROJECT DELIVERY

Discovery – Design – Build – Deliver – Monitor