Digital Transformation Through Agile Delivery
IT Agility AbilityTM
Digital Transformation Through Agile Delivery
IT Agility AbilityTM

Public Sector Tech Trends Defining the Next Five Years

The public sector is facing ever greater pressures to be more efficient despite lacking vital financial resources. The advent of new technologies present a number of opportunities to modernise and streamline services, however pressure to deliver will continue over the coming years.

Citizen Experience
According to recent statistics, only one in five UK citizens uses online government services. Delivering digital services to all citizens means having to embrace the technology people use, be it PCs, tablets, or smartphones. The user experience must be optimised for all platforms to be accessible. blah blah blah

Public Services and Better Connectivity and Access

Better connectivity – Advanced networking, such as 5G, ultra-broadband, and edge computing could transform the public sector by reaching parts of the UK that have suffered from poor connectivity. Better speeds and access to information will transform service delivery, allowing the public sector to operate more targeted, efficient and data-driven services in many areas.


More accessibilityAccording to Scope, there are 14.1 million disabled people in the UK – this means that digital public services need to be accessible to this part of society. Content must be clear and simple so most people can use it without needing adaptation.


Creating more efficiency through Public Services

More devolution – The government is expected to give more regions elected mayors and consolidate local councils; this has huge implications for district, borough, and city councils and the kind of complicated public services they may deliver.


Doing more with less – After years of cutbacks, many councils are facing ever-greater financial pressures. Local authorities have to figure out how they can deliver services within financial limits while meeting growing demand.


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