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Digital Transformation Through Agile Delivery
IT Agility AbilityTM
Digital Transformation Through Agile Delivery
IT Agility AbilityTM

Service Desk/2nd 3rd line Engineers

By . April 13, 2024
Job title:Service Desk/2nd 3rd line Engineers
Job type:Contract
Emp type:Full-time
Pay interval:Hourly
Pay rate:Negotiable
Location: 3rd Floor,Windsor House,London,SW1H 0TL
Job published: 01/01/1970
Job ID: 81632

Job Description

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Digital Transformation Through Agile Delivery

IT Agility AbilityTM

Certes has been established for nearly 40 years and helps organisations access
the best IT talent for their everchanging needs. Many organisations undertaking
digital transformation projects require varying levels of resource and Certes have
a number of solutions that can be adapted to your requirements.

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Helping You With IT Project Delivery

CaaP is a simple yet powerful way to help you manage your IT projects.  Monitor and navigate the delivery of your project giving you control and flexibility.

 

 

 

 

 

 

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The Fast and Flexible Way to Find High Quality Contractor Resource

Our business is based on best practice, recognised quality procedures and a commitment to continuous development and improvement. When you need high quality IT professionals delivered within a robust framework of contractor services, we know we can deliver.

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Relationships Built on Trust and Mutual Respect that Drive Results

Our Talent Division offers everything you would expect from a company dealing with professional, high calibre recruitment into technically-specialist roles.  We have developed the perfect methodology to deliver exceptional results when sourcing and onboarding the right people into your organisation.

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IT Project Talent Flexibility Without the Headcount

Whether it’s supporting new projects or scaling up to meet increasing demands, we can have a team ready to go once the requirements have been scoped out.  Our continued investment in Certes Pro means we have pre-assembled IR35 compliant, agile teams across multiple professions ready to mobilise to ensure your transformation success.

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Aligning and Delivering Flexible IT Capability & Solutions

Technical competency is at the core of an IT project’s success and is the foundation of the services and solutions provided by Certes.  A dedicated assigned Service Delivery Manager to your IT project will handle the issues and deal with challenges freeing up your time.

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Who We Work With

Testimonials

"Without Certes, DVSA would not be where we are today in the Architecture space and I have enjoyed working with them."

Head of Portfolio Engagement & Planning

Driver & Vehicle Standards Agency (DVSA)
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Testimonials

"Georgie has been a great help, not only through the recruiting phase, but also her continued support during the contract. I would recommend her for her professionalism, knowledge and commitment to her clients to get the job done and endeavouring to resolve any issues that may arise. Georgie's cheerful personality is always welcomed."
David Edwards

Principal Consultant and Owner at E2 Systems Limited

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Testimonials

"The procedures in Central Government take time and to find good people to support specialist short term roles is not easy. Michelle and Matt were patient through my due diligence and moved at pace once the blocks had been removed. Certes and the NCS framework has worked very well and is by far the best tool we have for specialist short-term roles!"
Colin Masterman

SC Cleared Digital Program Manager

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Testimonials

"Jade was recommended to me by a colleague, I can see why! She is friendly, professional and made sure each process in my recruitment was fully explained and completed on time. I have no hesitation in recommending her."
Simon Diaz

Technical Lead

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Testimonials

"I have found Jade very professional and timely with my dealings with her. She has demonstrated a knack to deliver and has engaged with me positively throughout the project life cycle. I was fortunate to be involved with successfully delivering the Census 2021 and many thanks to Jade for placing me in that role. I would strongly recommend her."
Anthony Hanatiffe

Test Lead Census Field People Service at ONS

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Testimonials

"Scott proactively seeks out excellent candidates from his network and beyond and works with absolute integrity to ensure the right outcome for all parties. Scott's key strengths are strong, clear communication keeping everyone updated along with integrity and excellent networking skills."
André Simm

Chief Information Officer (CIO) at Voyage Care

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Testimonials

"Georgie is an absolute delight to work with. Friendly, helpful and caring as well as being extremely professional. She found the perfect job for me and has maintained regular contact throughout my contract. I am more than happy to recommend Georgie."
Alison Parker

SC Security Cleared PMO Specialist

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Testimonials

"Scott performs well on your behalf and exerts energy into everything he does. Communications are strong and regular with emphasis on important details, leaving you completely aware of the status of any situation. I would recommend Scott any time for taking care of all recruiting needs and delivering on his promises."
David Golding

Client Technical Delivery Manager at Travis Perkins

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Testimonials

"Holly connects on a personal level and treats you with respect keeping you informed at all times, which is rare these days in recruitment. It takes a lot of time and effort to connect with clients, but this never came across and Holly makes you feel important to her. Holly is helpful and communication is excellent. "
Gary Moor

Head of IT Program Delivery - Agile

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Testimonials

"Vanessa is someone I would highly recommend because she has a highly-professional manner, doesn't waste her time or yours in getting options to you, offers quality individuals that you can consider but crucially takes the time to LISTEN to what you are looking for. I have enjoyed working with Vanessa in the past and look forward to her help again in the near"
Gareth Pearce

Head of Solutions at Konica Minolta Business Solutions UK Ltd

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Testimonials

"Vanessa brings a true subject matter expertise, to all her client engagements, combined with a vast network of personal contacts, and deep understanding of her given industry sector. She always delivers on her promises and offers pragmatic reliable advice."
Jonathan Millbank

Marketing Leader & NED, Pharma, Healthcare, Private Equity

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Testimonials

"Of all of our suppliers, David was by far the most attentive and therefore successful. Every candidate he sent over was a good match and when interviewed they were all well prepared."
Dawn O’Hanlon

PMR Framework Manager at Jacobs

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