Digital Transformation Through Agile Delivery
IT Agility AbilityTM
Digital Transformation Through Agile Delivery
IT Agility AbilityTM

‘At Your Service’ Cyber Insights for 10th August from The National Cyber Skills Centre

By . December 20, 2018
For years I was often involved in the implementation of what was then considered a major IT project. Many months would be taken up in the design, development, deployment and testing of a customer relationship management system (CRM) or a management information system (MIS). These projects required an ever increasingly large team of people, from me, the customer, to a software vendor, who would provide the software and the necessary engineers to install and configure it. They would be complimented by a hardware vendor to install the necessary servers to keep it all running, and then there would be the in-house team of advisors constantly changing their minds on how the whole things should work. It was a nightmare.

Major software vendors realised that this drawn out process of getting their software onto the desktops of customers needed improvement, even though they liked the support contracts and the upgrade sales. The process was so unwieldy that many companies, I’m sure, didn’t even attempt to purchase and install such software. The barriers to entry were just too great. Meaning although there was a desire for their products software vendors had to change their approach in order to grow.

So thankfully things changed. The ‘software as a service model’ (Saas) came along and most of us have never looked back. With SaaS, all the pain went away, users could be set up in minutes and pointed to a website. They logged in and away they went with all the functionality they needed but with none of the overheads for the jaded IT department. Companies like Salesforce, Google and Microsoft could now change per user per month, with no huge setup fees and no need for companies to have their own hardware. It was a most welcome change...

 

Want to become a cyber criminal but don't have the technical skills? Don't worry, there is a service provider out there willing to help!

 

Read the rest over at Cyber Insights, brought to you by the National Cyber Skills Centre.

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