How to effectively assess BA candidates
- Any selection process must begin with a thorough understanding of who needs recruiting ie. what are the ‘must have’ skills, what is a required behaviour
- CVs don’t always reflect the quality of candidates and can often be poor indicators of technical ability and organisational fit, so keep an open mind and be prepared to seek out more details before progressing to interview
- Make use of video or talking CVs
- Qualifications are important but not critical
- Phone interviews are an efficient first step for understanding a candidate’s communication ability, suitability and aspirations
- Online assessments provide clues in terms of personality match and to benchmark baseline intelligence but shouldn’t be a decisive factor
- Choose questions relevant to BAs from generic question banks
- Asking candidates to describe the role of a BA is a useful interview question
- Ambiguous, surprise and situational questions also help to assess candidates initiative and responsiveness
- Asking candidates to produce a presentation is useful for testing their level of commitment to the role
- Use referees and LinkedIn for background checks and recommendations
- Informal meetings with the wider team help to assess social styles and behaviours
For further assessment advice, please contact the Certes team.